Technical Support Executive

Croods Consolidate Pvt. Ltd.
Back to internships page
Start Date Duration Stipend Posted On Apply By
18 Month Fixed 6000.00 per month Apr 02,21 Oct 07,22

About Croods Consolidate Pvt. Ltd. :

Croods Consolidates Private Limited is one of the leading product-based ERP and CRM service providers with 4 branches in India. As a leading and pioneering corporation of information technology and communication sector in Ahmedabad, Croods Consolidates Private Limited has been endeavoring to meet the IT-related expectations of its customers with reliable, permanent, and innovative cooperation since 2015. We also hold on to the principle of providing training beyond the expectations of its customers through special technological solutions engineered according to specific requirements in compliance with the end-to-end service concept.

Roles And Responsibilities:

  • Answer calls professionally to provide information about ERP and services and obtain details of complaints.
  • Understand Customer’s Complaints related to ERP and can translate it to IT team Properly.
  • Maintaining and monitoring ERP project plans, project schedules & work hours.
  • Assist users in all aspect of ERP system use.
  • Manage the configuration and operation of on-premise ERP systems; provide technical support for ERP and software issues.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Documenting and following up on important actions and decisions.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.

Number of internships available:

2

Eligibility:

  • Bachelor Degree
  • Bachelor of Computer Applications - B.C.A.
  • Bachelor of Engineering / Bachelor of Technology - B.E./B.Tech.
  • Master Degree
  • Master of Business Administration - M.B.A.
  • Master of Computer Applications - M.C.A.

Skills Required:

  • Communication
  • Customer Support
  • Project Coordinator

Stipend:

Fixed : 6000.00 per month

Perks:

  1. Flexible work hours
  2. Informal dress code
  3. 5 days a week
Apply now